Physicians and staff honored to be recognized as a leader in Patient Experience within the healthcare industry
OrthoIndy Hospital is proud to be recognized as a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, a leader in healthcare experience solutions and services.
Press Ganey’s annual awards celebrate healthcare organizations that have demonstrated outstanding performance over the past year. This year, OrthoIndy Hospital earned recognition for ranking in the Top 5% for Patient Experience, an achievement based on Press Ganey’s overall feedback from 6.5 million patient encounters, 2.2 million caregivers and healthcare workers, online reviews, and member experience data.
“OrthoIndy Hospital is setting the standard for excellence in patient experience,” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “They are leading the way by turning words into action and creating a culture where every interaction is an opportunity to make a positive impact. It’s clear they’re committed to making a difference.”
This award reflects OrthoIndy Hospital’s commitment to advanced, comprehensive and patient-centered orthopedic care that enhances treatment and surgical outcomes.
“At OrthoIndy Hospital, delivering an exceptional patient experience is at the heart of what we do,” said Dr. Matthew Lavery, president of OrthoIndy. “Receiving this recognition from Press Ganey is a testament to the dedication of our physicians and staff, who continually strive to provide compassionate, high-quality care. As we look ahead, we remain focused on enhancing the patient journey through innovation and a steadfast commitment to excellence.”
To see a complete list of this year’s 267 winning healthcare organizations and the award criteria, visit PressGaney.com.
